1-877-307-8245


License Numbers

AZ Department of Financial Institutions MB-0936630
CA Department of Financial Protection & Innovation 60DB051380
CO Division of Real Estate 1434247
CT Department of Banking MB-1434247
DC Department of Insurance, Securities, & Banking 1434247
DE Office of the State Bank Commissioner 22179
FL Office of Financial Regulation MBR2075
GA Department of Banking and Finance 51127
ID Department of Finance MBL-2081434247
IN Secretary of State Securities Division 1434247
LA Office of Financial Institutions 1434247
MD Department of Labor, Licensing, and Regulation 22043
MI Department of Insurance and Financial Services FL0021417
MN Department of Commerce MN-MO-1434247
NC Commissioner of Banks Office B-169482
ND Department of Financial Institutions MB103950
NE Department of Banking and Finance 1434247
NJ Department of Banking and Insurance 1434247
NM Financial Institutions Division 1434247
OH Division of Financial Institutions RM.804817.000
OR Division of Financial Regulation ML-5465
PA Department of Banking and Securities 56934
SC Department of Consumer Affairs 1434247
TN Department of Financial Institutions 128716
TX Department of Savings and Mortgage Lending 1434247
UT Division of Real Estate 13686538
VA Bureau of Financial Institutions MC-6656
WA Department of Financial Institutions MB-1434247

Figure: 7 TAC  80.200(b)

“CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.